Meet the Team
Service First HVAC, Inc.

Tim Krauss
Owner, Installation Manager
Tim joined Service First HVAC in 2005 serving as an install apprentice and now a new owner. He and his wife live in Oakwood with their two children and two cats. Tim and his family love camping and traveling all over the southeast in their RV. Tim also enjoys playing Frisbee golf with friends on the weekends.

John Krauss
Owner, Service Manager
John served in the Air Force 11 years before starting Service First HVAC in 1997 when he secured a contract to do HVAC work for the DeKalb Housing Authority. He and his wife, Christina, live in Buford with a daughter and grandson. They have a total of seven children and 12 grandchildren. John enjoys working in the yard and fishing. Over the years, John has become friends with many of his long-term customers, and loves to pray with those that are going through a hard time.

Christina Krauss
Office Manager
Christina has managed the office of Service First HVAC off and on since 1997. When not working for Service First HVAC, Christina work toward and received a master's degree in teaching English as a Second/Foreign Language. In 2012, both John and Christina moved to China where she taught English at Jiaotong University. However, their time there was cut short when they were asked to come back to Georgia in 2015 to take custody of their grandson.

Danielle Krauss-Harris
Administrative Assistant and Dispatcher
Danielle has been with Service First HVAC since 2022. She, her husband, and two children all live in Lawrenceville. She enjoys time cooking with her husband and spending time with friends.

Jay Krauss
Lead Service Technician
J. joined Service First HVAC in 2005 after spending several years in the US Army. He lives in Gainesville with his beautiful wife. He has a son, Hylan, and two stepchildren. J. started out as an HVAC install apprentice working new in construction. He eventually moved into the service and now repairs and replaces both commercial and residential equipment. He is known for being the in-house expert on mini-split systems. J loves raising chickens and bee keeping. He and his wife hope to one day have a large homestead of their own.

Daniel Elsasser
Installation Site Supervisor
Daniel has been with Service First HVAC since 2019. Before coming to work with the company, he worked in heating and air in North Carolina. Daniel is single and lives in Gainesville.

David Ransel
Installation and Service Technician
David is the newest addition to our Service First family. He has only been doing HVAC work for a short time, but is quickly becoming an invaluable part of company. He is single and lives in Gainesville with his dog. Both David and his dog enjoy spending their free time in the outdoors, hiking, and enjoying the beauty of nature.

Patrick Johnsa
Patrick Johnsa joined Service First HVAC in April 2024. He resides in Gainesville, GA, and is a passionate car enthusiast, drummer, and animal lover.

Hylan Krauss
Installation and Service Apprentice
Hylan lives in Buford, GA and has been working part-time as an apprentice since 2024. He is a third-generation employee in the family business. Hylan loves to play video games and spend time with family.
Share On: